Filing a claim
How to file a class action settlement claim
File on the official settlement website before the deadline, choose a payment method, and keep your confirmation. Here is every step, plus how to avoid denials.

To file a class action settlement claim, go to the official settlement website listed in the court-approved notice, confirm you fit the class, fill out the claim form with your contact details and any required proof, pick a payment method, and submit it before the claim deadline. Filing is free, most online forms take a few minutes, and you should save the confirmation number the site gives you.
Below is each step in detail, how to find the right website, what proof to gather, and the mistakes that get claims denied.
Key takeaways.
- The only place to file is the official, court-approved settlement website named in the notice, or by mail to the address on the claim form.
- Most online claims take only a few minutes. Mailed claims usually count if they are postmarked by the deadline.
- Documented-loss tiers pay more but need real proof, while flat cash tiers usually need only a sworn statement.
- In an FTC study of 149 settlements, about 15% of claims were denied, usually for being incomplete or outside the class definition.
- Save your claim ID and confirmation, and answer any deficiency notice from the settlement administrator quickly.
Step 1: find the official settlement website
Every court-approved settlement has an administrator, usually a claims company such as Angeion (the Facebook privacy case) or A.B. Data (the Google Assistant case), that runs a dedicated website. The address appears in the settlement notice you received by email or mail, and in court filings. Only file there. Third-party sites, including ours, do not file claims for you.
Ways to confirm you are on the real site:
- The site names the case, the court, and the case number, and says it is maintained by the claims or settlement administrator.
- It posts the long-form notice, the settlement agreement, and court orders.
- The address matches the one in your notice or on the court docket.
- It never asks for a fee, a gift card, or your online banking password.
Our open settlements list links to each official site. If an email looks suspicious, do not click it; type the address from a trusted source instead, and read our guide to settlement scams.
Step 2: confirm you qualify and note the deadlines
Read the class definition carefully. It usually specifies a product or service, a class period, and a geography. For example, the Tom's of Maine toothpaste settlement covered people who bought certain Tom's toothpaste products in the United States between November 21, 2020, and March 6, 2026. If you are unsure, see how to know if you qualify.
Then write down three dates from the notice: the claim deadline, the opt-out and objection deadline, and the final approval hearing. In the Panda Restaurant Group data breach settlement, claim forms had to be submitted online or postmarked on or before April 10, 2026, and that deadline has now passed. Late claims are usually rejected no matter how clearly you qualify.
This is also the moment to decide whether a claim is the right move at all. Filing keeps you in the class. If you would rather keep your right to sue the company yourself, you must opt out instead, by the opt-out deadline, and you cannot do both. For most people with small losses, filing a claim is the practical choice; our guide on opting out or objecting explains the alternatives.
Step 3: gather what the claim form asks for
Most forms ask for the same basics: your name, mailing address, email, phone number, and a claim ID or PIN if your notice included one. Beyond that, what you need depends on which payment tier you choose. Many settlements, especially data breach cases, offer several. Here is how the Panda Restaurant Group data breach settlement was structured:
| Tier | Example (Panda Express breach) | Proof needed |
|---|---|---|
| Documented losses | Up to $5,000 per person | Receipts, statements, invoices |
| Flat cash payment | $100, adjusted pro rata | No proof of loss |
| State add-on | $125 for California residents, pro rata | California residency |
| Credit monitoring | Two years of monitoring | None |
The documented tier pays more but requires real paperwork, such as bank statements showing fraudulent charges or receipts for credit freezes. Consumer product settlements often work the same way. In the Tom's of Maine settlement, claimants with proof of purchase could get a full refund for up to three products, while claimants without proof were limited to the average retail price of one product per household. For more on the no-receipt option, see settlements with no proof of purchase.
Step 4: fill out and submit the claim
- Choose online or mail. Online is faster and gives instant confirmation. Paper forms can be printed from the site or requested by phone.
- Answer each question accurately. Most forms require you to attest under penalty of perjury that the information is true. Do not claim products you did not buy or losses you did not have.
- Upload documents if you are claiming a documented tier. Clear photos or PDFs of receipts and statements are usually fine.
- Pick a payment method. Many administrators now offer electronic options. The Facebook user privacy settlement offered PayPal, Venmo, Zelle, direct deposit, check, or a prepaid Mastercard. Electronic payments avoid lost mail and expired checks.
- Submit and save the confirmation. Screenshot or print the confirmation page and keep the email receipt with your claim ID.
Step 5: after you file
Common mistakes that get claims reduced or denied:
- Filing after the deadline, or mailing a paper form that is postmarked too late
- Choosing the documented-loss tier without attaching documents
- Leaving required questions blank or skipping the signature or attestation box
- Filing more than once, or filing for more units or household members than the settlement allows
- Using an email address or mailing address you will not have in a year
Filing is not the end. Payments go out only after the court grants final approval and any appeals are resolved, which can take months or years. In the meantime:
- Respond to deficiency letters. If the administrator says your claim is incomplete, you usually get a short window to fix it.
- Update your address with the administrator if you move.
- Check the website for status updates and the payment timeline. See how to check a settlement's status.
- Cash checks quickly. Checks expire. The Apple Siri settlement website says final reissued payments must be cashed or deposited by November 5, 2026.
The FTC's 2019 study found that about 15% of submitted claims were denied, usually because they were incomplete or did not match the class definition. Careful, truthful answers are the best protection against denial. If you have not been paid long after approval, see what to do if your settlement check has not arrived.
Filing a claim keeps you in the class and releases your claims. If your losses are large, such as major fraud after a data breach, consider whether you want to opt out instead; a free case review takes about two minutes.
Common questions.
How do I file a class action settlement claim?
Go to the official settlement website named in the court-approved notice, confirm you fit the class, complete the claim form with any required proof, choose a payment method, and submit before the deadline. Save your confirmation number.
Is it safe to file a class action settlement claim online?
Yes, if you are on the official website run by the court-appointed administrator. Check that the site names the case, court, and administrator, and never pay a fee or give your banking password.
Can I file a settlement claim by mail?
Most settlements accept mailed claim forms, which usually must be postmarked by the claim deadline. You can often print the form from the settlement website or request one by phone.
What happens if I miss the settlement claim deadline?
Late claims are usually rejected. You remain bound by the settlement if you did not opt out, so you generally cannot sue separately over the same claims either.
How long does it take to get paid after filing a settlement claim?
Payments go out only after final approval and after any appeals end. That can be a few months after the hearing, or several years if objectors appeal, as in the Facebook user privacy settlement.
Can I file a claim for my spouse or family member?
Usually each eligible person files their own claim, though some settlements limit claims to one per household. Check the notice. Filing on behalf of someone else generally requires legal authority, such as for a deceased class member's estate.
Sources.
Statutes, court rules, appellate opinions, and bar publications we relied on. See our editorial standards.
- 1.Federal Rule of Civil Procedure 23 (Cornell LII)
- 2.FTC staff report: Consumers and Class Actions (September 2019)
- 3.PRG Breach Settlement (official website)
- 4.Tom's of Maine toothpaste settlement FAQ (official website)
- 5.Lopez Voice Assistant Settlement (official website)
- 6.Money: Facebook settlement payments going out (2025)
Keep reading.
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Data breach lawsuits
As of September 2026, data breach class actions are pending against many companies, including Ticketmaster (MDL No. 3126), Carnival, Charter Spectrum, and Chime; payouts only become available after a court approves a settlement.

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Filing a claim
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