GE Washer Dryer Combo Lawsuit: GE Profile UltraFast Combo Drying, Lint, and Odor Claims

The GE Profile UltraFast Combo is an all-in-one machine that washes and then dries in the same drum, using a ventless heat pump to dry. GE Appliances, which is owned by Haier US Appliance Solutions, marketed it as a way to save time and energy.

Owners have reported that the "EZ Access" lint filter system does not catch enough lint. The complaints say lint gets past the filter and builds up on the condenser and evaporator coils, restricting airflow so that drying takes far longer or fails, leaving clothes damp. Owners also describe wet lint traps, overheating, and musty odors, and say the buildup is hard to reach and clean.

Sherman v. Haier US Appliance Solutions

Sherman v. Haier US Appliance Solutions, Inc., No. 1:26-cv-00453, was filed on January 27, 2026 in the U.S. District Court for the Eastern District of New York. According to published summaries of the complaint, it claims GE Appliances sold the combo units with defective lint traps and air ducts, failed to disclose the problem, denied warranty claims, and offered repairs that did not work. It brings claims for breach of warranty, breach of contract, unjust enrichment, fraudulent concealment, the federal Magnuson-Moss Warranty Act, and New York General Business Law.

GE Appliances has not been found liable, and it is expected to contest the claims.

Models named by investigators

These are the models listed by Berger Montague in its investigation of the combo units. The lawsuit's final coverage could differ.

The Sherman case is in its early stages. As of September 2026, no class has been certified and no settlement has been announced. Typical next steps are a motion to dismiss, possibly a motion to compel arbitration if the purchase terms include one, then discovery and a fight over class certification. Each step can take months, and a ruling on the motion to dismiss will be the first real signal of how strong the claims are. See how long class actions take.

Law firms including Berger Montague have also opened investigations and are collecting owner reports about the combo units. Investigations can lead to new filings in other states, which are sometimes combined with earlier cases.

GE Appliances has not issued a recall of the UltraFast Combo as of September 2026, and the drying problems described are a performance and warranty issue rather than a reported safety hazard, although some complaints mention overheating. If you ever see scorching, smoke, or burning smells, stop using the unit and contact GE Appliances and the CPSC.

An older GE washer case

GE has faced laundry class actions before. In Fishman v. General Electric Co., a New Jersey federal class action, buyers claimed GE front-load washers built up mold, mildew, and odors. In May 2013, U.S. District Judge William Martini dismissed the unjust enrichment claims and found the warranty and fraud claims were not pleaded with enough detail, while declining to strike the nationwide class allegations at that stage. That case shows how hard defect claims can be to plead, and why specific evidence matters.

You may be in the group this case targets if:

• You bought a GE Profile UltraFast Combo washer dryer, such as model PFQ83HSSWWW or PFQ97HSPVDS, new for personal use.
• Your unit leaves clothes wet, needs repeated dry cycles, or shows lint past the filter or on the coils.
• You paid for repairs, lost warranty coverage, or spent money on laundromats or a separate dryer because the combo would not dry.

The class period and whether the class is limited to New York or national will be decided by the court. You do not need to do anything now to stay part of a proposed class; if a class is certified or a settlement is reached, notice will go out and any claims will be filed only on an official settlement website.

A few common situations are less clear. If you bought the unit used, or it came with a home or apartment you rent, you may not have bought it "new for personal use," and class definitions in appliance cases often turn on that. Landlords who bought units for rental properties may be treated differently from households. If your unit was replaced under warranty with the same model, keep records for both machines. And if you live outside New York, a nationwide class is possible, but the court will decide whether other states' buyers can be included. When a notice arrives, compare its class definition line by line with your purchase; our guide on how to know if you qualify walks through that.

You likely will not recover much if your unit works as advertised, or if the problem was caused by overloading, using the wrong detergent, or not cleaning the filter as the manual directs. Expect GE to raise those defenses.

There is no payout yet. If the case succeeds or settles, appliance defect settlements usually offer some mix of repair reimbursement, extended warranties, and cash for documented losses, with smaller amounts for people without paperwork.

For a real example from another appliance case, the 2020 LG refrigerator settlement offered $50 to $450 without documents and up to $3,500 for documented property loss, plus an extended warranty. See our LG refrigerator lawsuit page. Nothing here predicts what a GE settlement would pay, and a case can be dismissed with no payment at all.

Your own losses are the best guide to what a claim might be worth: what you paid for the unit, what you spent on repairs, laundromat trips, or a separate dryer, and how long the machine was unusable. Owners with receipts for those costs are usually in the strongest position in any settlement that pays for documented losses. See whether you need proof of purchase.

Under the Magnuson-Moss Warranty Act, a consumer who wins a warranty claim may ask the court to award attorneys' fees based on actual time spent, which makes individual warranty claims over an expensive appliance more practical than they might seem.

• Express warranty: GE's written warranty promises repairs for covered defects. Repeated failed repairs can support a breach claim.
• Implied warranty of merchantability: a washer dryer must be fit for its ordinary purpose, which includes drying clothes.
• Magnuson-Moss Warranty Act: lets consumers sue in state or federal court for breach of written or implied warranties and seek attorneys' fees. A federal court class action under the Act needs at least 100 named plaintiffs and $50,000 in total claims, so many cases also rely on state law. Our Magnuson-Moss guide explains more.
• State consumer protection laws: such as New York General Business Law section 349, which bars deceptive practices and allows actual damages or $50, whichever is greater.

Some states' lemon laws cover appliances or consumer goods, not just cars; see our lemon law guide for how these laws generally work.

Whether or not the class action succeeds, the warranty is your fastest route to a working machine. A few steps make a claim harder to brush off.

1. Put it in writing. Call to schedule service if you like, but follow up by email or through GE Appliances' online support so there is a dated record of the problem and each visit.
2. Describe symptoms specifically. "Clothes still wet after a full dry cycle, lint visible past the filter, cycle ran 5 hours" is harder to dismiss than "not drying well." Attach photos and a short video.
3. Ask the technician to write down what they found, especially lint on the condenser or evaporator coils, and what they replaced or cleaned.
4. Count the repair attempts. If the same problem comes back after several repairs, ask in writing for a replacement or refund. Repeated failed repairs are central to warranty and lemon law claims.
5. Escalate. If front-line support refuses, ask for a supervisor or the executive customer relations team, and keep names and dates.
6. File complaints with your state attorney general's consumer office if GE will not respond.

Keep the combo unless and until GE replaces it: if you throw it out, you lose the best evidence of the defect.

If GE offers a partial refund, discount, or a replacement unit in exchange for signing something, read it carefully. Some offers include a release that would give up your claims, including any share of a future class settlement. You can ask for time to review it.

• No claim deadline yet: there is no settlement.
• Warranty period: report problems to GE Appliances while your warranty is active, in writing, and keep the case number. A problem reported during the warranty can support a claim later.
• Legal deadlines: breach of warranty claims generally have a statute of limitations of four years from delivery under the Uniform Commercial Code in most states, and New York consumer protection claims generally three years.

1. Document it: photograph lint buildup and wet laundry, and record cycle times.
2. Clean as the manual directs and note that you did, so GE cannot blame maintenance.
3. Open a warranty claim and keep every service ticket and technician note.
4. Keep receipts for repairs, laundromat trips, or a replacement dryer, and note the dates the machine was out of service, since lost use can matter in a warranty claim.
5. Do not sign a release in exchange for a partial refund or discount without understanding what claims you give up.

If your GE combo has failed repeatedly or GE refused to fix it, independent attorneys who handle appliance defect cases can review your records. A free case review takes about two minutes.