European Wax Center $5 Million Website Tracking Settlement: Claims Closed September 25, 2026, Up to $10 Each

The case is Cumor, Dunn v. European Wax Center, Inc., Case No. 26-CA-002430, in the Circuit Court for the 13th Judicial Circuit in Hillsborough County, Florida, before Judge Melissa Polo. Plaintiffs Jason Cumor and Sydney Dunn allege that European Wax Center's website used pixels, cookies, code, and tracking or analytics tools that disclosed visitors' information to third parties without permission.

The complaint claimed violations of the federal Electronic Communications Privacy Act (18 U.S.C. Section 2511), the Florida Security of Communications Act, the California Invasion of Privacy Act (Cal. Penal Code Section 631), and common law invasion of privacy. The federal Wiretap Act allows statutory damages of the greater of $100 a day or $10,000 under 18 U.S.C. Section 2520, and these laws generally carry large statutory damages. California Penal Code Section 637.2 lets a person injured by an unlawful wiretap recover the greater of $5,000 per violation or three times actual damages. Figures like that are why website tracking suits are filed, even though settlements pay far less per person.

European Wax Center denies that it violated any law and says it settled only to avoid the cost, disruption, and uncertainty of continuing the lawsuit. The court has not ruled on whether the tracking was illegal.

The settlement class is all U.S. residents who visited www.waxcenter.com, including but not limited to people who booked an appointment on the site, from June 30, 2023 through April 2, 2026. You did not need to buy anything or book a service; a visit to the website during that period of roughly two years and nine months was enough.

Excluded are the judges and their families; European Wax Center, its affiliates, and their officers, directors, agents, attorneys, and employees; anyone who filed a timely request for exclusion; and the legal representatives of excluded people.

The settlement website says you did not need your IP address to file. Because nearly anyone who browsed the site qualifies, the class is potentially very large, which matters for how much each person gets.

The settlement agreement creates a fund of up to $5 million that pays for:

Item	Amount
Notice and administration	As incurred
Attorneys' fees, costs, expenses	Up to $1,666,666.67 requested
Service awards	Up to $2,500 each (2 plaintiffs)
Cash payment per approved claim	Up to $10

The maximum payment is $10 per approved claim, and it will be reduced pro rata if the total value of approved claims exceeds the money available for class members. The fund is a cap, not a guaranteed pool; the notice describes a fund of "up to" $5 million. By our arithmetic, if fees and awards were approved in full, roughly $3.3 million minus administration costs would be left for claims, enough for about 330,000 full $10 payments. If more people filed, each payment falls below $10.

The court decides the actual fees, so the final number can change. For context on why privacy payouts tend to be small, see why class action payouts are smaller than expected.

Class members filed a claim form online at the official settlement website or mailed a paper form postmarked by September 25, 2026 to Cumor, Dunn v. European Wax Center, Inc., c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391. No receipts, appointment records, or IP address were required.

The claim deadline of September 25, 2026 has now passed, and the website says people who already submitted a claim do not need to take any further action. If you filed:

• Keep your claim confirmation or claim ID.
• Watch your email for payment instructions from Kroll, and make sure messages from the administrator are not going to spam.
• Call the settlement administrator at (833) 447-6949 if your contact details change.

Be careful with emails that claim to be from the settlement and ask for bank logins or fees. Our guide to settlement scams explains how to tell the difference.

Event	Date
Class period	June 30, 2023 to April 2, 2026
Opt-out and objection deadline	June 30, 2026 (passed)
Claim deadline	September 25, 2026 (passed)
Final approval hearing	September 30, 2026, 2 p.m.
Payments	After final approval and any appeals

As of September 2026, the settlement website's important dates box lists the final approval hearing for September 30, 2026 at 2 p.m., while its FAQ still says September 28, 2026. The hearing can also be moved, so check the official site for the current date. Payments go out only after final approval and the end of any appeals. See how to check a settlement's status for where updates appear.

If you did not file by September 25, 2026, you will not receive the cash payment. If you did not opt out by June 30, 2026, you are bound by the settlement and give up the right to sue European Wax Center over the website tracking claims in this case. People who opted out on time kept that right but get nothing from the settlement. Our guide on opting out or objecting explains the difference.

Website and app tracking cases are common now. Other privacy settlements include the Flo Health data sharing settlement and the Atrium Health privacy settlement. See every open settlement for ones you can still join. If you filed, watch the official settlement website linked above for the final approval ruling.